Leadership Connectors, Communication
Doc Buchanan has said, “Say what you mean and mean what you say.” Being a clear, effective communicator is important as a leader. It is also important to follow through with what you say. Some days I am not able to get done what I had hoped to accomplish. The funny thing about kids is that you can’t predict when they are going to do or say something inappropriate. Some days I spend three or four hours handling student discipline while other times, a week or two may pass without a single referral. However, no matter what happens, if I say to a teacher or group of teachers that I will stop by their classroom or sit in with their PLC meeting, then I make sure I follow through.
In the book, “Leadership Connectors – Six Keys to Developing Relationships in Schools”, chapter one gives great suggestions and examples of notes an administrator can give to teachers, custodians, cafeteria workers, PTA members, and others involved in the school system. What a great way to build relationships and support the vision of the school!
I feel that in addition to the written, spoken, and body language elements of communication, listening is equally important (if not more important). When dealing with an upset parent or frustrated teacher, sometimes just listening to them can help them to feel better and can also help the administrator keep a pulse on the community and culture of the school. Being a good listener can be difficult. I feel it is important to actively listen. Let the individual know that you are hearing what they say by repeating key things back.
I absolutely love before and after school supervision! This time allows me to talk with parents, teachers and students. It has been a wonderful tool as a GIS at two completely different school sites, to learn names, establish relationships, and have positive interaction and productive conversations with others.
I believe in the power of face to face communication! I think email is a great, convenient tool, however, talking with someone face to face allows me to convey interest, sincerity, and to let others know I value them. It also forces administrators to get out of their offices. J
Yay! I'm finally able to log on and comment! Carrie, I love that you always refer back to a quote from Doc. After spending time closely working with you, you do say what you mean, and do what you say. You have amazing communication skills, always positive...both staffs are fortunate to have you!
ReplyDeleteI totally agree with you Carrie. The best form of communication is face to face. It is more sincere and meaningful to have that personal interaction. Plus, misconceptions that occur in emails or written messages are less likely to happen in person. :)
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